What You Should Know about Transporting your Vehicle...

1.Cost to Transport: Obtain several quotes for several auto transporters companys and be prepared to answer several questions regarding the type of service you want. But the cost will be determined by by the following factors:

1. origination/destination
2. approximate departure date
3. type of auto(s)
4. type of auto transporters service desired: Each auto transporters company has different services, regulations and delivery guarantees that will affect the cost of the service
5. We can only suggest you get several estimates on the service that best suits your needs, as not all auto transporters provide the same services.

2. Payment Method: Again, this varies form company to company. Make sure you know up front if a down payment is required, or you may have to pay in full in advance. Make sure you understand each option and what is your recourse should damage occur during pick up/transport and delivery.

3. Insurance: Your auto(s) should be insured against damage and theft by your auto transporters company. Ask for a copy of the insurance coverage provided for your records. It is also to contact both your insurance company and the auto transporters company to determine who is primary or secondary coverage in case of damage or theft. In addition you auto insurance may cover car transporting so check all your options before signing. Insurance will not cover any personal belongings you may have in the vehicle during transport.

4. Thoroughly check your auto before transport and after. Note any pre-existing dents or scratches before the transport. Also check your mileage. Note everything. Upon delivery again, check your mileage and inspect for any damage that may have occurred during transport. Most transports are worry free and without damage but they do happen. Should you find damage upon delivery of your auto note the damages on your auto inspection report, ask for the drivers signature and report these items to your auto transporters company.

5. Pick Up and Delivery Dates: Make sure you know the estimated pick up and delivery times. Estimates are usually within a 3 - 4 day time frame, so be flexible. Be aware if using a terminal to store vehicle until transport takes place this could effect your rate for service. Ask questions! If a company promises exact dates for pick up and delivery get it in writing from the auto transporters service and find out what reimbursement you are entitled to if they do not follow through.

6. Disputes: If you believe that a auto transporters company has treated you unfairly, and you and the auto transporter cannot resolve the issues, you may file a complaint with the Better Business Bureau in the city in which the auto transporter company is listed. The U.S. Dept. of Transportation www.dot.gov regulates auto transporters companies, however they normally do not get involved until after you have a court judgment against a auto transporters company (in small claims court, for example).